Terms of service
Effective Date: 22.08.2025.
Welcome to My Spell. These Terms & Conditions (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from shopmyspell.com, you agree to be bound by these Terms. If you do not agree, please do not use our site or services.
1. Company Information
My Spell Ltd.
Optionis House, 840 Centre Park, WA1 1RL, Warrington, England
Email: info@shopmyspell.com
2. Eligibility
By placing an order with My Spell, you confirm that you are at least 18 years old and legally capable of entering into binding contracts in your country of residence.
3. Products & Medical Disclaimer
Our supplements are designed to support general health and wellbeing.
They are not intended to diagnose, treat, cure, or prevent any disease.
Information provided on our website or in marketing materials is for educational purposes only and should not be considered medical advice.
Always consult a qualified healthcare professional before starting any new supplement, particularly if you are pregnant, nursing, taking medication, or have any existing health conditions.
4. Orders & Payments
All prices are displayed in your local currency where possible and are inclusive/exclusive of taxes as indicated at checkout.
You are responsible for providing accurate and complete billing and shipping details.
Customs duties, taxes, or import fees for international orders are the responsibility of the customer.
We reserve the right to refuse or cancel any order suspected of fraud or unauthorized activity.
5. Shipping & Delivery
Estimated delivery times are provided for convenience but are not guaranteed.
Delays may occur due to customs, courier services, or unforeseen circumstances.
Risk of loss passes to the customer once the order has been delivered to the shipping carrier.
6. Returns & Refunds
Please refer to our Refund & Return Policy for details on eligibility, procedures, and exemptions.
7. Intellectual Property
All original content created by My Spell Ltd., including product names (e.g., “My Glow Up Spell” and “My She Was a Fairy Spell”), website text, designs, and other materials, is the property of My Spell Ltd. and is protected under copyright law. You may not use, reproduce, or distribute such content without our prior written permission.
Certain images and graphics on this website are used under license from third-party providers (such as Freepik) and are acknowledged as required by the license terms. These images are not owned by My Spell Ltd. and may not be used by you except in accordance with the respective license agreements.
8. Limitation of Liability
To the maximum extent permitted by law:
My Spell Ltd. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our total liability for any claim related to your purchase will not exceed the amount paid for the product in question.
Nothing in these Terms excludes liability where it cannot be excluded under applicable law, including liability for death or personal injury caused by negligence, or for fraudulent misrepresentation.
9. Governing Law
These Terms are governed by and interpreted in accordance with the laws of England and Wales. Customers may also have mandatory legal rights under the consumer protection laws of their own country of residence, which are not affected by this agreement.
10. Modifications
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our website and services after changes are made constitutes acceptance of the revised Terms.
11. Contact Us
If you have any questions about these Terms, please contact us at:
📧 info@shopmyspell.com
📍 My Spell Ltd., Optionis House, 840 Centre Park, WA1 1RL, Warrington, England